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I've been waiting for a refund on an…
I've been waiting for a refund on an overcharge since 2-18 and it's 4-16 and I still haven't received it. I've made phone calls and I get the same story every time. I was told within 30 days I'd have my refund, guess what, nothing yet and another call with no results. I was charged a monthly charge even though my account was closed. I wanted to speak to a supervisor but the girl told me it might be 3 to 5 days until they could call me back AND it could delay my refund even longer. What kind of crap is that!!!! Worst customer service I ever had. I would give 5 negative stars if I could.