TV Bed
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This would’ve been a 5 star review
This would’ve been a 5 star review, had it not been for the distributor/delivery company used by TV Bed. I waited 2 weeks for a delivery date, and only got the date after I called them 5 times, each time with a promise that I’d be called back, I was never called back. I contacted TV Bed directly and the customer service I experienced was second to none. Rob could not have been more apologetic and attentive, practically holding my hand through every part of the delivery of my bed, keeping me more than updated until the bed arrived and was built, checking in to make sure everything was going smoothly and that I was happy. He also managed to get the delivery of the bed brought forward by nearly a week which was amazing, since I had been told that wasn’t possible, despite my dissatisfaction. The bed itself is sturdy and of great quality, I’m really pleased with it. I would definitely recommend TV Bed to anyone looking for a new bed, I just hope that the distributors used by the business raise their standards to match that of the company they’re representing as it’s a real shame that TV Bed are losing a star that as a stand alone company they deserve.