Hazelton's Canada
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WORST CUSTOMER SERVICE EVER!
WORST CUSTOMER SERVICE EVER! I ordered baskets for delivery on December 19th and it's now December 27 and my baskets STILL haven't been delivered. Mack(Mak) the "manager" is the rudest person I've ever dealt with. He told me to call the courier and get the details and it wasn't his job to confirm when items were being delivered. This is after the call was "accidentally" disconnected when I started pushing him for WHY my packages are being delivered AFTER Christmas. I asked why the packages weren’t delivered the next business day, he had no answer. He was combative, argumentative, beyond rude, just an all-around horrible human being. He kept telling me to call the courier company myself to get all my answers. That is his job as a manager in customer service, not the customers job. I’m paying Hazelton‘s, not the courier company. I was left shocked, disgusted, and in disbelief by how atrocious his behaviour was. I wish I had read the reviews before wasting over $1000 with this company.