Phil Wingfield

Phil Wingfield

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1 out of 5 stars
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Reviews by Phil Wingfield

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Paisley Freight

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1 out of 5 stars

Sent a rare bicycle via this lot

Sent a rare bicycle via this lot. Packed really well. The mudguard, wrapped in lots of bubble wrap and packed tight in the box, arrived looking as if someone had taken a hammer to it. As I could not provide an image of the damage to the inside of the box from enough angles or show how it was packed (everyone takes photos of that), they dodged the claim. Well, actually, they dragged out the email exchange until the claim time limit expired. When I asked for the contact details of a superior they simply refused to answer my mails. I wouldn't trust these ham-fisted cave dwellers to deliver a block of lead undamaged. Avoid like the plague. And Paisleys' response just shows how much they don't care. It's just words. Apologies and sympathy don't fix mangled bike parts.