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SJ Casi

SJ Casi

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by SJ Casi

Jo-Ann Stores logo

Jo-Ann Stores

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1 out of 5 stars
May 23, 2020

They lost (yet another) customer

I ordered close to 50 yards of fabric in addition to some tools; over $200 in supplies. They canceled half the order after the first week. It was unfortunate, but I understand that in times of high demand there can be a lag in updating the website. Then, a week later, they canceled the rest of the order. The email didn't even bother telling me that the entire order had been canceled. Rather, it simply stated that some items had been canceled. I had to look up the order on the website to see that they had marked it "completed" after cancelling everything. Everything. They took 2 weeks and then canceled everything in a $200+ order. It seriously took 2 weeks for them to figure out that they have NOTHING I ordered? Unreal. What a complete waste of my time. I will never go back.