DermaWand
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GONE
I have had a DermaWand since 2013, and it had a one year warranty on the product. I have used it on and off since i purchased it and it worked great on my face. It has finally died on me. I went on line to purchase another one and decided to read some of the reviews. It seems to me, products are sold, shipped, and made completely different, and customer service will never be like it use to be, then it did only 10-15 years ago. I have purchase several items on line from different companies and they are not up to the standards i expected. $200.00 is a lot of money for me to invest in a product. The last DermaWand I purchase had a booklet inside the box stating if I had any concerns to email Christina Boves, the creator of DermaWand, her email was listed. Also if it stopped working before the warranty was up, there was an address you could ship it to, to be fixed. I see it only has a warranty for 30 days. Not only have some of the customers stated that they have received a product that looks like it has been used, i have read this on two other products i was looking at. Well that's it and I hope product quality and customer service improves.