TurnKey Vacation Rentals
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Worst vacation experience ever!!!
Horrible company! Horrible customer service! Rented house for girls trip. Arrived to a broken toilet, filthy pool, broken Ice machine and garbage disposal. Call after call to them and nothing was done! 112-113 degrees outside and unable to use pool! Unbelievable! Then they offer a 75 dollar refund??? How about our whole trip was ruined and we expect a full refund. We now have the names of the owners of the house so I guess we will contact them to let them know how horrible our experience was. don't believe anything they said in their reply to this review either because its a lie!!! We called the minute we checked in and we couldn't use the pool until our last day!!! That is not good customer service. We also told them about the broken toilet and they never even offered to come and fix it!!! This company is a joke!!!! we are now contacting the owners of the house to make sure they are aware of exactly what kind of company they have working for them!!!!