Learning Curve Group
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Difficult to access
I have recently completed a Disability Awareness for Taxi Drivers with LCG. Purchasing the course was relatively easy, though for the cost I must admit it seemed rather lacklustre. Providing I have paid such a cost, I would have expected the course to be user friendly and easy to access. Having completed the course, and with my newfound knowledge on various disabilities, I find myself pondering how someone with a learning disability may struggle to access the course. I certainly found it hard; in order to access the course, one follows a link from an induction email, which takes you to a webpage with another link to copy into your browser. Unfortunately I was unable to copy this link, and when copying the link verbatim manually, I reached a “page not found” message. Only after my 24 year old son attempted numerous methods to access the course was I able to begin. It strikes me that the link could be emailed to me, or could be included in a hyperlink so that one can jump straight to the course. I will not need to renew my training until next year, though I will very seriously consider whether LCG will be the provider I choose, or whether I shall opt for one of the other providers my licensing area works with.