Hazelton's Canada
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Complete Waste Of Money!!!!
Complete Waste Of Money!!!! I have never written a public review until today, and I’m only doing so because I am completely appalled at the service that was received from your company “Brocrates”. As it turns out, Hazeltons, is the parent company “BroCrates”. I understand the pandemic has made life and work excessively troublesome, but if you can’t fill your orders, shut your doors! I spent just under $400 on two custom crates for my brothers 60th and 50th birthdays - what was received (late) was a joke! 😡 I carefully chose specific items, and again I get the substitution policy due to covid etc.... But to receive nothing that I specifically ordered????? Beer was wrong, wine was wrong, spirits were wrong, dessert bars were wrong (and squished) chocolates were wrong, fruit was wrong, cheese was wrong, even so much as the packaging I chose was wrong?? How on earth could that have been messed up??? Your name is BroCrates - crate - Not treasure chest?!?! Do NOT waste your hard earned money on this money grabbing, non-existent customer service, careless, heartless, joke of a company!!