Lorraine

Lorraine

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1
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1 out of 5 stars
Average rating

Reviews by Lorraine

CO

Collingwood Insurance Services UK Ltd

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1 out of 5 stars

Do not use!!!

My daughter passed her test last week, so we cancelled the insurance, as requested by Collingwood. BE VERY CAREFUL when taking out this policy the small print is so small that we didn’t know or get told that there is a £40 cancellation fee. If at the time of checkout it was made clear of this £40 charge or if they are confident with this £40 charge why is it on the small print and not directly on their website? I would have had no issues with this then and it would have been my choice to go ahead with the policy, the email sent has said I have 24 hours to respond but they will take the money automatically after that, so no choice but to pay and like others have said the threat of further action worries me so I will just have to pay, I am glad I am here to support my daughter in this, I thought I had read everything, clearly I didn’t, imagine a young vulnerable driver who has no one to support them, just awful. I purchased the policy in May 2024, I paid in one lump sum, the policy is no longer needed 4 months before renewal, no option to get any money back on that. Very clever way to run a business to gain as much money as possible. I must add, they may be a cheaper option for actual learner insurance, however when you go to get insurance once you’ve passed, the quote was absolutely shocking, A MASSIVE £4140!!!! It was the highest quote we received from any other insurer, I have 2 other children that will be learning to drive at some point, I WILL NOT BE USING COLLINGWOOD, PLEASE PLEASE BE CAREFUL purely for the underhand way they do business. For the record, I managed to get my daughters insurance for £2200, just to give you a comparison, please shop around.