Motorcycleid
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Wrong chain shipped to me
I had ordered a chain / sprocket kit for my 2004 DR-Z 400s and received it about a week later. I installed the sprockets and when I put the chain on it was too long. I double checked my order and it stated that the chain was a 520-112 with 44/15 gears which is an exact stock replacement. I installed the sprockets and when I installed the chain I noticed it was way too long. I checked the box that the chain came in and a 520-120 was sent to me. I contacted Motorcycledi and told them the problem and would like to have the correct chain. The sales person said that they would send me a $15.00 gift card if i would cut the chain to the correct length. I told him that is not what I want, I just want the correct chain that I paid for. He put me on hold twice for about 10 minutes each to contact the manufacture. He came back and said they will send a replacement but I have to wait 2-3 business days for a return label that they will email me and when I get the label i an to take the chain to UPS and send back to them. When they receive the chain from UPS they will send me the correct chain. So now I looking at waiting about two weeks to receive the correct chain I ordered. VERY POOR BUSINESS!