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Very disappointed with my experience so…
Very disappointed with my experience so far. I booked a Prime Varanda, and at the time of reservation, it showed as being in the middle of the ship. However, when I checked later, I realized they had assigned me a cabin at the very front. I get seasick when sailing at the ends of the ship. I called customer service and spent over an hour on the phone, but they refused to change my cabin. If I canceled, I would lose my deposit. The only alternative they offered was to combine my and my wife's reservation with my children's into a single cabin in the middle of the ship—despite originally booking two separate cabins. I'm extremely disappointed with the service. It’s hard to believe the entire ship is fully booked! They could and should have been more flexible and considerate toward us as passengers. The result? All four of us now have to share one cabin! Here is the description of your Prime Varanda: Prime Veranda Stateroom . Amenities: Sleeps 2-4. Studio, 1 bathroom. 246 sqft. Located on higher decks. Midship, central deck locations. Balcony with seating. As you can see, it says very Clear: MIDSHIP!