Jo-Ann Stores
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Poor online order fulfillment
Pre-pandemic, I only shopped their brick and mortar store. I had no idea how bad their online service was. I am still waiting on items for an order I placed 3 weeks ago. The final straw was I got an email yesterday saying my order would be here “tomorrow”. So now it’s the end of the day and it hasn’t arrived. I click to track my order and w t f it won’t be here for two more days. Very disorganized!