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Rude!
Your store staff desperately need some customer service training. I never received a collection email so went to store to see if my order was there. The woman serving me was so rude and abrupt. Told me I needed I.D. which I didn’t know about. Showed her my NHS staff badge with my name and photo on to which she rolled her eyes and went “that’ll do for now but don’t do it again” First of all I’m not a child so don’t speak to me like. Second of all, if you could have been bothered to notify me by email I would have brought I.D. Will be thinking twice before using the St Helens store again