lululemon.uk
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Order is 17 days later and they won't refund me
I ordered one of their jackets on the 26th of May for £118 and it was due for delivery by the 31st of May. It didn't come then so around 2-3 days later I messaged asking for a refund. They said they would chase up the parcel, whatever that means, and said to message back if it still isn't here in 5 days. I messaged back 2 days ago and no response, it's been 17 days since it was due and I'm getting absolutely fed up of waiting for it to come. It's clear the postal service has most likely lost the parcel but this is ridiculous customer service making me wait so long when it's probably not going to come. This is ridiculous service considering the price of their items and this was actually my first order from them and considering it was so god awful, I won't ever purchase from them again.