Lloyds Bank Insurance
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Arbitrary reduction in Overdraft
I recently noticed my overdraft facility had been slashed. I have never used it but was there as a just in case. I complained and received a phone call from them saying basically tough we can do what we want. She was most put out when I insisted I want a written response. Over the years Lloyds and others have basically cut service. No regards to the public who bailed them out in 2008. They have closed two branches that I used (Chessington and Surbiton) and it is only a matter of time before they close the branch in Sudbury Suffolk. What about access for the elderly and disabled. All governments have just let this happen instead of introducing legislation to stop closures happening. Well done Lloyds. I have had my current account with you for over 50 years. You have lost a long time customer, though I doubt as an organisation you care.