Rebel Energy
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What a nightmare situation.
Terrible service overall, what a nightmare. They did not close my account correctly, despite me sending over exactly what was asked of me. This was two years ago. Instead of contacting me, they went to a debt collector to try and get £5K plus from me, for unpaid bills. Despite not living there for two years. I managed to sort this, but no apology from either the debt collector or Rebel. So I contacted them to highlight this terrible service, and to ensure my account was closed for good. They've now closed the account, and said I have to pay £110 (66p per KWH is insane btw when I've been paying 25p per KWH since I moved out and switched), but no actual empathetic or genuine apology for the two months making me sick with stress about potentially having to pay £5000.