Graham

Graham

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Graham

CA

Cab My Ride

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1 out of 5 stars

Bad service

I ordered a taxi and cancelled it as I found one through another provider. After being home for half an hour I got a call from an angry taxi driver to ask where I was as he had arrived. I received no notification that a tax has been booked so could not cancel it. The taxi driver was rude and then hung up on me when I said I was already home and didn’t need the taxi. I was then charged a full fare as I had not cancelled a trip I thought I had. After raising a complaint about the fare I was told I would get a refund only for a week later to be told that actually I was not due a refund and I would be sent £5 as a courtesy. All in all bad service and I do not know if f I would use them again when other providers are more reliable and provide better service