PSA Finance UK Limited
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Unprofessional, uncaring and disorganised
Bought a new car through PSA in 2018, came to the end of contract and they are the most disorganised and unprofessional agency I have every dealt with. Marked me as it payment arrears when THEY couldn't collect the vehicle due to COVID and destroyed my credit score. Then later informed me that I still owed them money when I had been repeatedly been assured that everything was paid off. I spoke to about 7 different people in total and all of them told me conflicting information. Disaster. Avoid at all costs and save yourself the headache. I have used various lenders over the years including VW and Alphera and they aren't just miles ahead, it's a whole other league. I real shame as the dealership I got the car from in Bristol was excellent from start to finish. If you can only get finance through PSA then don't buy it.