Lloyds Bank Insurance
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The new look app is a joke like going…
The new look app is a joke like going back in time! WHO do they pay to product this garbage? The customer services goes like this: You make a complaint. You get a letter saying they are committed to sorting things out for you and they've tried to call you (they haven't) A month later still nothing..... When you call them you get somone at home sipping coffee and taking life easy. After 6 weeks you get another letter saying they are still looking into your complaint. Then nothing! Lloyds is basically a train wreck! Go into a branch if you can find someone (its a ghost town) If you can find someone they will tell you they also hate the new look app. Shortly I will get another letter saying everything has been resolved. Great Britain is finished!