Mint Mobile
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This is an American company to the Philippines, which are clueless
I signed up for mid mobile a month and a half ago so I was told he had roaming in Canada in Mexico. Well that’s not true and I found that out by mistake. I didn’t read the fine print. I just took the word customer service so after finding that out, I purchased a 30 day pass for international it didn’t work so I purchased an international pass. They tell me you can’t have two passes operating at once so they deleted the 30 day pass and apply the international which only worked two days had a balance of 300 minutes. I was disconnected from my service had to buy international pass from Telcel in mexico then Belize I have to buy another one contacted customer service. I was hung up twice and denied supervisor until I insisted finally gave me one with no help. They could not answer simple questions just so you know they’re outsourced to the Philippines, which you know most of the time their English very limited meaning they’re pronunciation of the language is very difficult to comprehend trying to resolve the issue. they eliminated the fact that I bought these international passes and after I told them that I didn’t have any connection to my service provider and that I purchased these passes international passes abroad their response was give them more money which I told them I had 300 minutes remaining on my pass for you deleted so I told them no way I’m not giving you any money. You have poor customer service you hung up on me twice and your supervisors are really equipped to answer. Simple questions I would say with all certainty don’t waste your money with mint mobile it’s really awful especially when you’re abroad and you’re lying on your phone as much as we do these days they don’t care didn’t care I caution you it is not a good experience. I’m actually still abroad. I wanna share my experience with everyone.