Dexters Estate Agents
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They used the management keys to enter my flat when I told them not to enter without me there!
I am writing about the Goodge Street branch of Dexters. First time I came into the flat, Dexters said that it has been “professionally cleaned” but when I walked in, there was dust all over the floor and the previous tenant’s used bedding dumped in a heap across the bed. Dexter’s just responded “well it is not like it is uninhabitable”. When Dexter’s have a client for viewing they said to me that they will give me 24 hours notice but I received that a viewing has been confirmed only 4 hours before. When I said I can not make a time and date they asked if they could use the management keys to enter because the client was leaving the country in 2 days. They then rescheduled for 4 days later (when the client would have already left?!) and then on the day they cancelled the viewing. Specifically, this was from the Goodge Street branch. I told them not to come into my flat without me being there, they used the management keys and entered. They left the light on as well. I called them about this but they said that it never happened. The flat is nice but the client treatment is absolutely awful.