Nitrado
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Extremely Disappointing Service and Unreliable Servers
can't help but wonder how foolish I was for sticking with Nitrado. I've been a customer for a while, and I'm consistently let down by the service. I'm currently stuck with a server that has three weeks left on it—money completely wasted. The servers have always been laggy, but my recent experience with their support team was even worse. The support ticket process itself took(3-4) DAYS of slow, frustrating communication. After being told to use sketchy, ad-filled websites to run diagnostics, they finally agreed to transfer my server. I even thought the issue was resolved when I closed the ticket, only to find the next day the same problems had returned. The new server was arguably worse than the original. It was so bad that I'd rather spend money on a different host than deal with Nitrado anymore. My server is now just sitting there, completely unusable. I've since moved my service to Pingperfect, and the difference is night and day. The server runs great, and they are in a completely different class of quality and smoothness. I absolutely would not recommend this company to anyone. The service is unreliable, and the support staff offers generic, unhelpful responses. This is a 10/10 bad company, Take it from experience.