Jo-Ann Stores
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DO NOT ORDER ONLINE!!!
DO NOT ORDER ONLINE!!!! So i placed an order on sunday morning it went thru and the payment was processed. Several hours later i recieved an email thaty order was cancelled due to not having stock. That should not happen but i also know they are busy so i let it go. Now to phone them abou they money they took from my account. I called the store the lady told me it could take 24 to 48 hours to get the refund. 48 hours later still no refund i called back only for that lady to tell me they dont handle the refunds to call customer service. I called was on hold 39 minutes someone picked up ( i could hear them laughing) they hung up the phone. I call back finally after 4e minutes i get to talk to a lady who hung up on me. Then i get an email telling me i will have to get with my bank to cancel my payment.