Hazelton's Canada
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Late, Lied to, Wrong basket, Missing items
I was the recipient of a gift basket for Christmas that arrived Dec 30. I did not want to let my mother know, who ordered for my family, that we did not get the basket ordered (totally different) and did not get a majority of the extra items ordered. I realize this was a gift and I’m writing a negative review but the product and service was so appalling something needed to be said. I am not letting my mother know this was a mess as it was initially infuriating for her to know that it was not going to make the promised Dec 23 delivery date. This basket was ordered Dec 4th. The customer service rep then blamed it on Canpar. No Integrity whatsoever. The wine and cheese plate gift basket was ordered. No cheese, No glass cutting board, One missing bottle of wine, multiple items substituted. No excuse for this horrendous job. An absolute disgrace.