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If I could find a way to give zero…
If I could find a way to give zero stars, I would. I wanted 3 heaters. I ended up with 9 as a result of the trickery/manipulation trying to complete the order. I never saw a total or a cart I could work with to remove items I didn't know I was getting. Then the total comes up at over $400. I emailed IMMEDIATELY requesting a cancel. Couldn't do that as the order was processed already, Sure it was. I had problems getting through because of undeliverable address. Then I get a 20% refund if I want to keep everything. I need 3 not 9. I have 2 order numbers one is 483575 for 6 heaters total at $254.90 I do not need those 6 heaters. The other order is 483589 for $145.94. Even though the reviews say they are unsafe and junk, I will pay for the last order as that is what I wanted originally. Also, I ordered 2 remotes which were not in the shipment. I am not willing to ship anything to China as that would cost more than the product. This company needs a US address to handle these situations, OH well, I would say don't use Ozzi Mozzie unless you into self-flagellation. I WOULD LIKE TO EDIT MY REVIEW TO REFLECT A MUCH BETTER RESPONSE FROM OZZI MOZZIE. A gentleman (JD) has gotten involved to TOTALLY rectify my order problems. He really has gone overboard to make sure i am satisfied. I don't feel it would be appropriate to discuss his terms with my situation. I believe he and his team are truly working on making their business ordering process more user friendly. I have updated my review to now more accurately reflect the final outcome. Thank you JD