Pilot Freight Services
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AVOID IF POSSIBLE- NO RESPECT FOR CUSTOMER
This is one of the worst shipping companies. I paid over $500 to get a piece of artwork shipped from Dallas to Tampa. It was picked up on 12/14/2022. It was delivered to Dallas airport on 12/16/2022. It still sits there according to tracking on January 3, 2023. NO ONE FROM THE COMPANY WILL RESPOND TO ME VIA WEBSITE, EMAIL, OR PHONE. Advertised 24/7/365 customer service is a complete lie. Negative feedback across multiple platforms is the norm. HOW DO RESPECTED COMPANIES STILL USE THIS COMPANY. I AM EXPLORING LEGAL ACTION.