PSA Finance UK Limited
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Absolutely disgusting service from a…
Absolutely disgusting service from a finance company. You part own my car as I have outstanding finance on it with you. My case handler hasn't even apologies for not responding to my complaint within YOUR 8 week timescale. Why set out a timescale response time when you can't even keep to it. I finally had a reply after 11 weeks and the response when copied and pasted wasn't even tailored to my case. An apology would of been nice!!!!! Level 3 Peugeot customer service are now trying to resolve the issues. I have reported you the FCA and Finance Ombudsman and I don't understand how you are still trading. I have slated you on social media too as I know how companies these days rely on social media. The stresses and time set in my own time chasing my case is time I won't get back. Spending hours on hold in my works time as I work is time I won't get back Where's my compensation for that. Dont use COVID as an excuse either 😡😡😡