Jaffa Cake

Jaffa Cake

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1 out of 5 stars
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Reviews by Jaffa Cake

TA

Talk Home Mobile

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1 out of 5 stars

The worst mobile provider there is

The worst mobile provider there is - don't use them or trust them. They kept advertising on their website £5 for 500 minutes for several days so one day i got a sim and decided to join them. Its not easy, to buy a bundle you have to join/register first so i did unwillingly. I put my sim card in, but it doesnt work in all phones. Luckily i tried in a different phone and it worked, i got a signal. Then, when i tried to get the £5 for 500 minutes bundle, once you join them, its not there anymore, they show you one thing and try to sell you another thing. So they first showed me £5 for 500 minutes but upon creating an account and logging in they try to quickly charge you £10 for 500 minutes. Update: 17/10/2022: I chatted with customer service, they dont seem to know even whats on their website, so i took a screenshot and showed them, after looking into it they said the £5 for 500 minutes isn't for the SIM, it goes into the app. So, i had to download the app, this is not mentioned on the website; the sim is for topping up with cash only (not bundles). The main problem is takes ages to connect with the app and a lot of the times it does not connect. Basically, they have put their calling cards into the app as bundles. So what you are actually doing using their calling cards as an app and bundle. I know this from several calling cards as they have lot of connection issues. Talkhome mobile is not like other networks such as Vectone, Lyca or Lebara where you insert the sim, get a bundle and call directly using the sim. With talkhome after downloading the app and starting to use the bundle is the connection problem. Most of the time it won't connect it only connects some time and after a few minutes into the call it disconnects, then if you re-dial you cant connect again for long time. Their website is attractive to sell you their bundles, but thats it - I will never use talkhome mobile again!