delivery.com
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Cancels your order for no reason
Cancels your order for no reason, worst ever customer service. I set up a delivery.com account and put in an order which was delivered fine. About a week later I put in another order for $31 with the same restaurant. After waiting for the food I saw there was an email from them saying that there was an issue with the account. It had been flagged as fraudulent by their third party fraud detection partner. My order had been canceled. I called the number on the email and was told they couldn't tell me why it was flagged but they could put it under review and someday they might agree to activate it again. I kept asking questions and the customer service person hung up on me. I called my credit card company and they said they had approved the transaction. I responded to their email to ask why this had happened as both the address and the credit card were valid. I received an email response that their third party doesn't tell them why the account was flagged so there was no way I could ever know. What else besides the order, address and credit card could there be? DO NO USE THEM as your order could be cancelled at any time. I had no problem calling the restaurant and putting in the order by phone on my credit card.