TU
TurnKey Vacation Rentals
View company profile →
Never again
Currently I am on hold again after trying to resolve an issue for the last 24hours. We were notified before our vacation that the day before was available and we could add it for 50% off. Awesome. So I called and added the date. Fast forward and now they want us to leave a day early bc the person who adjusted the reservation kept it at a 7 night stay. Furious does not even cover the way I am feeling. Corporate has 24hrs to contact back although we have less than 2 hrs now until they have us scheduled to leave. Absolute horrific customer service. They need to offer both parties compensation to resolve this issue. We will never be using turnkey ever again.