Travel Trolley
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Never again .. Poor Customer services . Asked extra to pay after payment was done
I booked ticket through Skyscanner and made payment of £1034 which was not going through and then later I received a call from their agent who asked me to pay through a link. I paid as it was requested but they did not issue me my ticket. Next I received a call which I was unable to answer. I call them back and they put me on hold for almost 40 mins and was not able to find the booking. I paid through my bank and I was bit suspicious because there was no credit card option available. They aske me to pay extra £40 so they can issue me a ticket. I paid the amount which was showing on their website and was also confirmed by their agent. I asked them to refund my money and they said it will take 72 banking hours to get refund (Joke). I am using Travel Trolley for long time and always recommended to my friends and family but I do not think so I will ever use their rubbish service ever again.