Mrs Kelly

Mrs Kelly

Member since Invalid Date
1
Review
4.0
4 out of 5 stars
Average rating

Reviews by Mrs Kelly

CO

Consumer Energy Solutions

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4 out of 5 stars

Thank you Logan

We echo many of the one star comments, and almost had to take a complaint to the ombudsman for problems with the solution fitted on the heating side. Just after the final complaint letter arrived we received a call from Logan who investigated the issues properly and had a team out in a matter of weeks to remediate the issues. Before this point we were adamant not to purchase batteries from CES however due to the excellent service from Logan in the solar shop we have since purchased and have had fitted the batteries from CES. Sorry Logan cant give this review 5 stars due to the issues in general, but your service was definitely 5 star and thank you for helping us fix the issues.