Halfords Retail
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Halfords are literally a scam company…
Halfords are literally a scam company now. I ordered the wrong size bike for my son, cancelled it 2 hours later. Apparently, this didn't work, then spoke to someone on the live chat and they said that would cancel it, but ended the chat before taking my details. Then I called Halfords and spoke to Halfords Africa!?! She said she would cancel it, she called my local store and told them I wanted to change the bike instead of cancel the order. She told me she couldn't cancel the order and someone would call me the next day. Needless to say, nobody called. So I called back today and was informed there was no record of my order being cancelled or any attempt to cancel it. Honestly, WTF! The woman I spoke to said that she would get it cancelled, however, when I asked for a confirmation email, her computer magically started having issues and she couldn't send an email. So I doubt anything will be cancelled. Four contacts, four separate contacts to simply cancel my order. I mean it's caused me so much hassle I'll never shop there again. Not to mention someone will be building the bike I don't want tomorrow at the Halfords store. What an absolute waste of everyone's time. Utter scam company. Don't shop there. Don't give them any money. They need to be run into the ground and bankrupted.