RE
Rebel Energy
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Great staff but problem in the meter reading mechanism
There was a mistake in the meter reading while the property was vacant, and I landed with an over £700 energy bill. It took me a long time to investigate and clarify before we got a correct energy bill of less than £20. There is room for improvement in its meter reading mechanism and dispute resolution process. I appreciate the effort of its staff, Caitlin and Chasity, especially Chasity, who did a great job to help me resolve the matter in the most satisfactory way.