le

Jul 18, 2025

I purchased Ludovico tickets for the…

I purchased Ludovico tickets for the 6th July and contacted Gigantic a week before after receiving an email to say my tickets were available in the app. My tickets were not visible in the venue app and I emailed 3 times before the event trying to make sure I would have access to them as my event was on a Sunday. Gigantic replied saying I would have access the day before as this was the normal policy but my tickets never arrived. I contacted them multiple times on Sunday to have no response and therefore could not attend the event. I have submitted a refund request and I have not heard back from the company. Please avoid using this service as this seems to be an ongoing theme.