arvid

arvid

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by arvid

CH

China Airlines

View company profile →

2 out of 5 stars

Compensation routines

Nothing wrong with planes, seats, onboard service and food etc. My criticism is about compensation when they mess with checked in baggage. We lost one suitcase on the route Norway, Amsterdam, Taipei, Cebu. They have a very low rate of compensation. USD 20 per kilo of baggage. So if you have a light suitcase, you may not even get back the value of the suitcase itself. Then it is the payout. They can't transfer money to your bank account, but they can print a cheque. Yes, a paper cheque! It could be raised in a bank I don't remember the name of, and it wasn't an international bank. The bank did not have an office in Cebu. We could also get paid in cash if we go to the airport in Cebu. We stayed 3-4 hours driving away from the airport, but this was the only option, so we had to take the trip. So watch out. Do not carry expensive things in checked in baggage. And use a cheap suitcase if you fly with China Airlines.