Tradex Insurance Services
View company profile →
I am having issues contacting TradeEx…
I am having issues contacting TradeEx who I understand Dial Direct insured me with. I have been on th3 phone with a nice gentleman based in south Africa which is where Dial Direct customer service is based. I tried raising a complaint about the fact my personal details are shared so globally without specific clarification from the company all hidden behind sharing data with "third party" my assumption is your third party is UK company!!!! The main issue is that my car insurance that I have been paying for since September and we are now almost in Decemeber is not reflecting my car as insured with MIB!!! I have had a nightmare time trying to get hold of dialdirect or tradeEx to sort this out. The SA gentleman was supposed to have sent my certificate via email, it never arrived!!! I am unable to login to the dial direct website!!!! This company is highly suspect and the octopus handed setup suggest a lot of tax evasion / focus on profiteering as against customer service. I have to call the police and make them aware that I am being charged for insurance even if my car is not currently showing at insured depute the fact I am paying!!!!! Avoid avoid avoid!!!!