Celebrity Cruises
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So disappointed...
I am dismayed at Celebrity's wholly inadequate customer service and communication. I am booked on the Solstice departing 09-14-21. The cruise is still slated as leaving from Vancouver, which is impossible. Even if the cruise is not cancelled, Celebrity won’t even correct the fact that the ship is NOT leaving out of Vancouver. Others have posted on cruise critic that this cruise is cancelled, but when I call, they tell me it’s still a “go”. Final payment is due soon. I suspect that Celebrity is waiting until after final payment date to cancel this cruise so that it won't have to pay the 125% credit. I have six Celebrity cruises booked, but am seriously thinking of jumping ship and moving all my business over to Princess.