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Townends Estate Agents
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Worst agency! Avoid.
They just try to make as much money as possible. They don't stick to their word and they are unprofessional. Thank good I actually talked to my landlady and found out that non of the ridiculous things Townsend's tried to put on me we're a thing. (From rent increases, to refuse to do repair jobs, to extra oven cleaning fees when I moved out etc. etc.). When I was about to move in they messed up my handover date for the keys and told me wrong information about what will be in the flat (in regards to furniture) and when I was about to move out (as the property got sold) they showed up with potential buyers without notice and tried to enter my flat. I had to call the police.