Bought a new build and got these by…
Bought a new build and got these by default. First impressions were really good. Problems started when i asked to pay by monthly direct debit. They asked for £65 pm. Only 2 of us and we go away about 15 weeks a year. Pointed this out, and the fact that yorks water charged us £35 and we were still in credit. Got a very terse email saying its £65 pm for couples in our size of house and totally ignored our comments and reasoning as to why £65 was far too much.Must be very short of cash if they want me to pay so much more than needed! Anyway, i now read the meter monthly and pay by card. Guess what the average monthly bill is- £35 - but of course they know best....