Napo Pet Insurance
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Helpful for challenging behaviour
I was able to download the FirstVet app easily and it automatically synced with my insurance. I booked an appointment with a dog behaviourist through the app, which was at no cost. I gave all the details during booking so the appointment went really smoothly. I got an appointment for about 10 days after booking, which wasn't too long to wait. It was really easy to join the video call through the app. The behaviourist was able to explain the likely causes of certain behaviours and gave me easy to follow training advice to correct those behaviours. They're also providing written materials through the app. I understand if we have any issues I can book a follow up appointment.