EA
East Coast Car Rentals
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Avoid Getting Extras
Our experience with East Coast Car Rentals was frustrating and disappointing. Initially, we had no plans to buy insurance since we’ve been driving in Australia for years without issues. However, the staff member was extremely pushy, using fear tactics and aggressive upselling to pressure us. Despite repeatedly declining, we eventually gave in and purchased a $123 insurance package we didn’t need. To make matters worse, he added the $174 full coverage to eftpos of the $123 option we asked for, which felt deceptive and manipulative. East Coast Car Rentals should train their staff to respect customer choices and stop using unethical sales tactics. Avoid this company. 1/5 stars.