citizenM hotels
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Location at airport good, staff exceptional
We were recently marooned at Amsterdam Schiphol airport for 3 days by KLM. We were advised by KLM to make our own hotel arrangements. After an intolerable delay at our departure airport we were met at CitizenM Amsterdam Schiphol by cheerful and sympathetic staff, who made check-in a breeze. This was our first stay at a CitizenM and, despite being pensioners, we found it's "quirkiness" delightful. The room was compact but by very clever design had everything that was needed without seeming cramped. But the main plus point of this hotel is their staff. To a man and woman they were extremely courteous and good natured and couldn't do enough for you, which was handy as KLM couldn't access our suitcases for us to take from the airport leaving us with virtually just what we were standing in. The staff made dire circumstances a good deal more bearable.