TurnKey Vacation Rentals
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Awful pandemic response. Stay away!
We booked a house at the beach for our family this Christmas. Our family came down with Covid last minute so we can’t stay at the property. Turnkey would not help at all. We are not only out the plane tickets, we are out over $2500. VRBO asks all property owners to offer at the very least a partial refund or credit. This company is the lowest of the low. A world wide pandemic and we are out a ton of money. My family is devastated and this makes it even worse. Their response is boiler plate jargon. The fact is VRBO is where they listed their property and their terms specify that all VRBO owners must offer some sort of compensation or credit. A simple google search of Vrbo covid response will show it. Links can’t be posted here. Turnkey is in direct violation of terms of VRBO. Stay far away.