TU
TurnKey Vacation Rentals
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TKVR are more about policies than customer service
First of all I want to say the folks that I talked to at TKVR were all pleasant. I spoke with two people and received a call back from one of them after they plead my case to a superior. I had an issue with the website that caused me to believe that I had not booked something that I had actually booked per later information. In the mean time I booked another rental and was unable to cancel the TKVR rental due to "Policies". I explained that no one in their right mind books two rentals for the same time period and due to the website error was the only reason I had given up on their rental and moved on to another. Basically they did not care.