Marie Buettner-Feldsteen

Marie Buettner-Feldsteen

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1
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1 out of 5 stars
Average rating

Reviews by Marie Buettner-Feldsteen

SP

Spafinder

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1 out of 5 stars

Never felt the desire to write a bad…

Never felt the desire to write a bad post about a business. If you don't like it, don't buy again or don't go back. There is an exception here and I'm writing this bad review about Spa Finder Inc. I signed up for an e- gift card to be sent and delivered by email within a few hours as stated on their web site. I received a "rejection" for my order because of an incorrect expiration date on my credit card. I called Customer Service and gave them the correct exp date. Rejected again. Reordered with correct exp date....rejected again. Ok, use a different credit card...rejected again. Call Customer Service for a reason. Ready for this......"it's the system that decides to process the credit card and allow you to purchase" THE SYSTEM?? NOT A HUMAN???? Ok, still ticked off but really wanted this gift card for a dear friend. So let Leigh (my husband) try and order the gift card with his email and different credit card. REJECTED!! Mind you, we keep zero balances on our cards. SPAFINDERS YOU SUCK! I don't understand why you have a customer service if they can't service a request. I think your service is a scam!. The C.S. Reps aren't very nice or knowledgeable. They have no answers other than blaming "the system". Take no responsibility for helping a customer who is trying to give you money for a simple gift certificate!! I had to cancel a birthday luncheon twice because the order would not be fulfilled. I was embarrassed by this as it was a milestone birthday gift. I will never use this service again and will gladly tell anyone and everyone how poor service is at this company.