Lunar Denmark
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Pay to talk to human
I reported my case to Lunar and asked them to remove the reservation status. I sent every single piece of evidence they demanded, yet all I get is an AI that tells me to wait 2–3 days. It has been longer, and nobody has contacted me or updated me. I even tried reaching out again and received nothing. What’s worse is that if I want to call and speak to a real person, I’m forced to upgrade my card and pay extra just to get basic customer service. This is absolutely unacceptable and beyond frustrating.