APT River Cruises & Tours
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The whole thing was a great disappointment. Do not use APT. Customer service abysmal.
The whole thing was a great disappointment. Not enough time at stops to look at the town/ feature/ landscape. Very early mornings - sometimes before sun-up. A sightseeing tour before sun-up??? Everything was very rushed, cases outside hotel room door 6am. One comment from the tour guide was "sooner we leave here, sooner we get to our hotel and enjoy a drink in the bar!!" Freedom of choice is not so when one choice has restricted numbers. On complaint to head office on return to UK, customer service was abysmal. Refund of a certain element was sparse with no "good will" for "holiday not as expected" or "stress" or "disappointment". We went on a similar tour covering the same ground with a different coach company 10 years ago and compared notes- the previous company was miles better with ample time at each town or featured stopping place. Wholly unsuitable for the more mature person. I would not recommend APT to anyone. Even my travel agent is reluctant to use them again.