NH
NH Hotels
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booked nh hotel Amsterdam center
booked nh hotel Amsterdam center, arrived around 7pm, the receptionist (said he is the manager) Chris first didn t accept my driving licence as a valid document, after a discussion, he agreed but than asked the original documents of my girlfriend (in revanche?). She, as a dutch resident, did not have them with her (of course). After i paid (!) for the stay, he denied to give us the room and we had to book a new hotel!!! extremly arrogent and unprofessional!!! Will check if i at least get the money back - and after dozends of stays in nh hotels, I wonder if the customer service of nh hotels will get in touch with me?!